Interactive Voice Response Solutions The Possibilities Are Endless! Omniphone’s experience in the telecommunications industry, particularly in the corrections market, allows us to offer products that meet specific needs.  Omniphone now offers custom solutions for your own Interactive Voice Response System. A custom IVR solution from Omniphone can do many things, including allowing callers and inmates to access information retrieved from an on-site database.  Databases include your booking or jail management systems, commissary, or state inmate lists.  An interactive voice response system from Omniphone will save your facility time and money by decreasing the number of man hours spent providing information to callers and inmates. A system can be developed to meet a variety of needs, so feel free to contact us with any specific application ideas. Cost Effective Omniphone can provide a custom solution for the same price as some mass produced alternatives. Effectively Provide Information To Callers and Inmates Callers and Inmates will appreciate the ability to access information anytime. Increase Employee Productivity A Custom Interactive Voice Response system from Omniphone will allow your employees to focus on important tasks, while callers are still able to access important information. Customizable Omniphone can customize the system to provide callers with multiple pieces of information.  The system can be designed to access information from different database types, including MSSQL and MS Access. Economical Support Plans Support is included in the first year, and Omniphone offers very competitive support plan pricing thereafter. Easy Setup Omniphone is available to assist with the installation via telephone.  Most IT department personnel will be able to configure the system.  Omniphone also offers on-site installation. Web Interface Included Family and friends can also access information over the web, with the provided web interface.  The interface can also be incorporated into your organization’s web site. Visit our product brochure downloads page to download a brochure in .PDF format or to listen to a sample recording from an actual system.  You'll notice that even though the caller did not enter the inmate's age to narrow the search when using a common name, the call is still less than two minutes long. Please give us a call today at (251) 639-9639 to find out more.